Job Descripton

· We are looking for a highly motivated Application Support Analyst/Developer to join our team.

· This role combines business analysis, application support, and software development responsibilities.

· The ideal candidate will work closely with business users, project leads, and technical teams to support and enhance enterprise applications while ensuring smooth day-to-day operations.

Key Responsibilities

• Gather, analyze, and translate business requirements into functional and technical solutions.

• Support, maintain, and enhance React/TypeScript frontend applications and Java-based backend systems.

• Provide Business-As-Usual (BAU) support, including troubleshooting, bug fixes, and production issue resolution.

• Design, develop, and optimize SQL queries for reporting, data analysis, and operational support.

• Perform functional testing, system validation, and data analysis to ensure solutions meet business requirements.

• Collaborate with business users, project leads, and technical teams to deliver application enhancements and process improvements.

• Investigate and resolve frontend, backend, and database-related issues in a timely manner.

• Analyze system performance and recommend enhancements to improve application stability and user experience.

• Support incident management, root cause analysis, and implementation of preventive measures.

• Contribute to process automation, documentation, and continuous improvement initiatives.

• Communicate effectively with technical and non-technical stakeholders to ensure alignment and project success.

• Participate in code reviews, knowledge sharing, and best practice adoption within the team.

• Learn and support COBOL-based applications as part of the broader application landscape when required.

Required Qualifications

• 2+ years of experience in Application Support, Software Development, or a similar role.

• Hands-on experience with React.js and TypeScript.

• Experience with Java development and support.

• Strong knowledge of SQL and relational databases.

• Excellent analytical and problem-solving skills.

• Strong communication and stakeholder management skills.

• Ability to work independently and within a team environment.

• Willingness to learn and support COBOL-based applications.

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