The worldwide data management software market is massive (IDC forecasts it to be $137.6 billion by 2026!). At MongoDB we are transforming industries and empowering developers to build amazing apps that people use every day. We are the leading modern data platform and the first database provider to IPO in over 20 years. Join our team and be at the forefront of innovation and creativity.

MongoDB is seeking a Tools Engineer to develop and maintain applications that streamline support processes and accelerate case resolution. In particular, the engineer will participate in the full development lifecycle of web applications and dashboards used by the Customer Engineering organization and MongoDB customers. This includes developing, testing and deploying custom solutions using a variety of technologies, with a focus on modern web technologies (React, Typescript, Node.js, etc.)

This role can be based out of our New York City office or have flexibility to work remotely along the east coast.

Candidate Profile

The right candidate for this role will have:

Excellent English communication skills (verbal, and written)
8+ years of experience building modern, scalable web applications
Highly skilled in developing single-page applications in a modern framework (React, Angular, etc.)
Good working knowledge of Node.js, and server side Javascript frameworks
Understanding of data structures, data modeling and database schema
Understanding of key software architectural concepts and how they influence design
Good working knowledge of CI/CD, version control, and software containerization concepts
Good working knowledge and demonstrable experience with leveraging Machine Learning (ML) techniques for building web apps and services
Good working knowledge of software testing practices
Experience working in an Agile / Scrum environment
Ability to work in a fast-paced environment and adapt to change easily
Comfortable working with distributed teams

Nice to haves

Good working knowledge of software development with Python
Experience with building web apps leveraging AI and using Large Language Models (LLMs)
5+ years of experience developing applications in Salesforce (leveraging Apex, SOQL, Lightning Web Components)
Good understanding of the Salesforce backend, data model and architecture

Position Expectations

Be a team player, and proactively make positive contributions to enhancing team synergy
Work with the teams’ staff engineers/leads to set and follow the technical directions determined by them
Proactively contribute to teams sprint planning, and release planning efforts
Perform technical analysis, development, implementation, and release of applications with required customizations
Adopting modern tools and techniques to develop clean, efficient, maintainable, and reusable code
Own quality and drive automated testing, continuous integration, and deployments
Develop technical and non-technical specifications and documentation
Collaborate with Product Design team to improve the user experience through developing and implementing clean and consistent UI design
Troubleshoot and fix defects for planned releases and production issues
Research and find opportunities to utilize best practices, guidelines to improve productivity, scaling and monitoring
Actively participate in code reviews, and design reviews

Success Measures

The Tools Engineer will be successful in this role when they can execute the following strategic tasks:

People: Collaborate with and guide/coach colleagues from various departments
Organization: Ability to manage multiple parallel efforts and prioritize resources
Communication: Clearly communicate impact of technical implementations, decisions and approaches, and provide transparency on delivery and process
Research: Research best approaches to implementing workflows that enable our business. Gather and analyze feedback from internal stakeholders
Customer Service: Provide pragmatic solutions for our internal stakeholders. Provide great customer service when interfacing with internal customers
Code quality: follow through teams coding standards, best practices, and design patterns; and develop and deploy solutions with desired code coverage and functionality
Service delivery: deliver assigned projects and tasks with quality and per priority; and communicate and mitigate any blockers in a timely manner

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.