You are kind and want to make things better for others in collaboration with others
You have a bias for action and enjoy trying new things
You are proficient with Git, and GitHub specifically
You have used and understand CI/CD best practices with tools such as GitHub Actions, Google Cloud Build, and Google Cloud Deploy
You have experience with YAML and JSON for configuration
Demonstrate comprehensive troubleshooting tactics
Ability to quickly learn and explain new complex technologies and subjects
Resourcefulness and strong research skills

Additional Job Description

Proven history of excelling in a team based collaborative environment
Experience mentoring junior team members, overseeing code quality and evangelizing best practices
Experience in translating technical concepts and requirements for non-technical stakeholders
Expert level knowledge of front-end development (JavaScript/TypeScript, React, Next.js)
Expert level knowledge of backend development building and integrating with REST APIs (we use Java, Node.js, Python, PostgreSQL, Redis)
Expert level knowledge of client-side testing best practices and tooling (we use JUnit, Jest)
Proven experience designing and documenting APIs (we use OpenAPI/Swagger spec)
Proven experience in building scalable production services and monitoring performance
Proven experience with cloud-native technologies, such as Docker, Kubernetes, and Terraform
Experience designing and load-testing highly available systems

EEO Statement

At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.

Sr. DevOps Engineer